Question 1

If I assemble the frame the wrong way, does this voids my warranty?

Accepted Answer

Yes, incorrect assembly will invalidate your bed’s warranty. But we do include the tools and brochure you need with your delivery, so this shouldn’t be an issue. Watch our Easy Assembly video above which should help.

Question 2

Does the bed come with a mattress?

Accepted Answer

It doesn’t, but you can always add one of our award-winning Emma mattresses to your purchase.

Question 3

Can I use another headboard with this bed?

Accepted Answer

Our White Wooden Bed already comes with a headboard.

Question 4

Can I use an electric or adjustable slatted frame?

Accepted Answer

The Emma White Wooden bed is supplied with a slatted frame that is matched to the bed and ensures ultimate support. If you still want to use a different frame, it is possible, but depends on the model/design of the new frame. Please note that replacing the frame will void the warranty

Question 5

I have my own slatted frames; can I use them?

Accepted Answer

The Emma White Wooden bed is supplied with a slatted frame that is matched to the bed and ensures optimal support. If you still want to use a different frame, this is possible, but depends on the model/construction of the new frame. Please note that replacing the frame will void the warranty.

Question 6

Do I have to use the Emma mattress for this, or would another mattress be okay?

Accepted Answer

You can use any mattress or topper if you’re after the box spring effect. But for the best sleeping experience and all-around support, we recommend Emma mattresses.

Question 7

Is the Emma White Wooden bed available in smaller sizes?

Accepted Answer

Our White Wooden bed is not available in smaller sizes. We offer the following bed sizes: Double bed, King size bed, Super King size bed.