Trial Period Guidelines

200-night Mattress and Bed Trial

So, you don’t have to worry about when you can return your Emma mattresses and beds, we have for now extended our risk-free trial from 100 to 200 nights. That’ll be more than enough time for your body to fully adjust to your new mattress (it can take up to six weeks!). Try it out in your own bedroom and give yourself a chance to fall in love with our most rewarded mattresses and our stylish bed frames!

In case our Emma mattresses or beds are not the best matches for you, we will handle the return process and make it hassle-free for you. Terms and Conditions apply.

100-night Topper Trial

We are happy to give you 100 nights to test your new Emma topper in your own home. This way you can get to know your new topper without any worries and convince yourself of its quality.

30-night Pillow Trial

A good pillow is an indispensable addition to your sound sleep. It can take up to 4 weeks for your body to adjust to a new pillow. We recommend you take time during our pillow trial and allow your body to fully adapt to your new sleep supporter.

Don’t worry about your return if our pillow is not your desired one, we will take care of it.

30-night Emma Hug Weighted Blanket Trial

Our most stress-release weighted blanket might be novel for you. Though we are confident that our deep pressure-dispersing technique that evenly distributes thousands of gravity beads across the blanket will effectively relaxes the nerves and relieves stress and deactivate your “fight or flight” response, allowing you to fall asleep faster and deeper, it could take 2-3 weeks to get used to.

We will take care of the return if the blanket is not the one for you. So please allow yourself to fully explore the sleep tech recommended by our experts.

14-night Bedding Trial

Mattress protectors and duvets are returnable in 14 days.

Due to hygiene reasons, all beddings include mattress protectors and duvets are applied with the UK e-commerce policy. We can only accept the return of our beddings in the brand-new resalable condition.

In case you would like to return our beddings in the 14-day window, we would suggest you to keep the box and the original packages. Please carefully wrap our beddings into the original packaging before you send them back. Your refund might not be processed if the returned bedding condition does not meet our requirement.

Frequently Asked Questions

If you still have any doubts or questions, here's a list of FAQs to guide you further!

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