Question 1

How is the bed delivered?

Accepted Answer

Your Metal bed will arrive in 2 packages (1 for the Single size) between 16-23kg each. We provide a booklet with easy-to-follow instructions so you can assemble it.

Question 2

What are the dimensions of the bed?

Accepted Answer

Single Size : 90x190cm - 23kg. Double Size : 135x190cm - 31kg. King Size 150x200cm - 32kg. Super King Size : 180x200 - 40kg.

Question 3

Does the bed come with a mattress?

Accepted Answer

It doesn’t, but you can always add one of our award-winning Emma mattresses to your purchase. On the configuration options above, just click on "yes" for "Add a mattress" and choose which mattress you want to add. The mattress will be delivered together with the Metal bed frame.

Question 4

Are all bed sizes compatible with Emma mattresses?

Accepted Answer

Yes! All available Emma beds are compatible with Emma mattresses and designed to work better together.

Question 5

What is the maximum weight each bed can support?

Accepted Answer

Our beds are designed for a continuous load of up to 250 kg.

Question 6

Are Emma beds compatible with mattresses other than Emma mattresses ?

Accepted Answer

Yes! We have designed the Emma beds to be compatible with standard mattress sizes.

Question 7

How can I clean my bed?

Accepted Answer

Carefully vacuum or brush to remove dust. Wipe with a non-abrasive damp cloth or paper towel if needed to remove stains, ideally as soon as they occur.

Question 8

Can I return or exchange the bed if I'm not satisfied?

Accepted Answer

We want you to be fully satisfied with your bed purchase. If, for any reason, you are not happy with your bed, we offer a return or exchange policy. At the same time, you have 30 nights to try the product, if by any reason you are not convinced you can return it and receive the money back.

Question 9

I am looking for a spare part. What do I have to do now?

Accepted Answer

If any part of your bed is damaged or broken, please contact our customer service team to get the spare parts delivered to you in no time. Please attach a clear picture of the damaged part or specify the missing part using the assembly instructions as reference.

Emma Original Metal Bed

What’s included in the bundle?