I am looking for a spare part. What do I have to do now?

If any part of your bed is damaged or broken, please contact our customer service team to get the spare parts delivered to you in no time. Please attach clear a picture of the damaged part or specify the missing part using the assembly instructions as reference.

If I assemble the frame the wrong way, does this void my warranty?

Yes, incorrect assembly will invalidate your bed’s warranty. But we do include the tools and brochure you need with your delivery, so this shouldn’t be an issue. The Ottoman bed is designed to be assembled by 2 persons within an hour.

Does the bed come with a mattress?

It doesn’t, but you can always add one of our award-winning Emma mattresses to your purchase. On the configuration options above, just click on "yes" for "Add a mattress" and choose which mattress you want to add. The mattress will be delivered together with the Ottoman bed frame.

How should I clean my bed frame?

Carefully vacuum or brush to remove dust. Wipe with a non-abrasive damp cloth or paper towel if needed to remove stains, ideally as soon as they occur.

Will I be able to easily get the packages into my home?

Your Ottoman bed will arrive in 3 packages between 18-38kg each.

Do I have to use the Emma mattress for this, or would another mattress be okay?

You can use any mattress or topper if you’re after the box spring effect. But for the best sleeping experience and all-around support, we recommend Emma mattresses.

Emma Stauraumbett Stauraum Bett

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200 Nights Trial
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Why you will fall in love

Extra storage space

Optimize the space in your room by storing seasonal or everyday items under the bed. Our Ottoman bed can provide you with up to 3m² extra space.

Effortless opening

Access your bed storage space easily. Thanks to its compressed air pistons, opening and closing your bed is simple and effortless! Besides, the floor encloses the bed and does not allow dust to enter. Clothes, duvets and towels are always fresh and ready when you need them.

Premium headboard

Upholstered tufted headboard won't only elevate your bedroom, but also provide comfortable support for your back when watching TV or reading a book.

Up to 890 litres of storage space

Practical storage space

Emma Ottoman bed offers massive storage space to optimize any bedroom and apartment. It can be used as an extra closet to store seasonal items like winter clothes/shoes, luggage, and equipment, or for everyday items like shoes and bedding items thanks to the easy access mechanism. Using the handle, you can access your storage space without having to move your mattress and any effort.

Timeless and minimalistic design to blend

Minimalistic upholstered design that fits in any room. The Ottoman comes in two colour options to make sure it blends with any bedroom.

The Emma promise

Having the Emma Bed means ultimate convenience. Ordering and delivery are just a click away. The bed is optimized for an easy and fast setup. Plus 200 nights and a free return to test your new Emma bed at your home. So you can get to know your new bed without any worries and convince yourself of the quality.

Why customers love our Bed

Anthony

Fabulous bed easy to put together, comfortable quality mattress

Geraldine

Bedframe arrived promptly and courier was very helpful. Packages were small enough to fit up small stairs to loft conversion. Instructions were clear and bed was easy to assemble. Looks lovely and extremely comfortable.

Mac

Well done, Emma - Order arrived as indicated. We enjoyed putting the bed together and, more importantly, are enjoying sleeping on it!

Jones

Excellent bed, very comfortable but you don't overheat. Good delivery too. Would have no concerns highly recommending it to family and friends (in fact I already have).

Albert

We initially used the Emma mattress with our existing sprung bed base, this combination resulted in being to soft at the edges. When we purchased the Emma bed base we got the full benefit of the Emma mattress. Love it.

Richard

Excellent bed and mattress which were delivered very quickly. Very impressed with the quality of the frame.

Martin

Beautifully constructed. So comfortable. I have back problems and had trouble to sleep. Not now I have my Emma mattress and bed. Really impressed.

Mohammed

I purchased the items bed head board mattress, protector pillows duvet direct from Emma. Items delivered as stated. The purchase and delivery was easy. The packaging was minimal and assembly of the bed was easy all the equipment required was provided and I was able to do it alone. I have the bed for about 6 weeks and I am still getting use to the mattress.

Ian

Easy to order, prompt delivery by a courteous team and simple to build once laid out (40 minutes). Bed is lovely and sturdy whilst also looking stylish. The mattress is as comfortable as advertised and I am getting unbroken sleep now as there is no sound from my turning during the night. Highly recommended.

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